The best feedback on the success of a travel program used to be based on the number of complaints received in the travel department or at the C-Level in a company. With the complexities of business travel, that’s a false assumption, and PTC has developed a series of surveys that measure the effectiveness of the Travel Agency, Online Booking Tool as well as travel services suppliers (airline, hotel, car rental).

These surveys can be customized for individual client requirements, and include an online report generator that shows the number of responses per question as well as the ratings for each of the questions. You can drill down to individual detail, while protecting the identity of the respondent.

To see a sample of the survey form click here.

E Pluribus Unum - Integrating Payment Systems Globally

Strategic Meetings Management - The Meeting Professional Magazine

Global Travel Trends - Presentation at the Philadelphia Business Travel Association

CTD White Paper - Corporate Travel Department White Paper written for NBTA

Shifitng the Air Paradigm - An article that appeared in Procurement Magazine

Direct  Bookings on British Airways - An article that appeared in Information Week

Click here for the entire list

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